Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have got received a mistake coming from your local delivery service and might like to cancel your order, 1st check your e mail and/or spam filter this means you clicked about the correct delivery address and/or LINK. Once this has been done, if you are still interested in continuing, simply answer the email with the details of your request and you may greatly appreciate any assistance you might offer. For technical issues, you may need to get in touch with customer support via their telephone number: (Toll Free). Alternatively, if an individual have any other questions, you can send us a good email and we will try our best to be able to assist you.
Your bundle will arrive at your door within 7 to ten working days. Take note of which shipping times might vary from one courier company in order to another. It is therefore, constantly preferable to buy with a reputable company. To aid ensure your package deal arrives safely, we all always advise that will you sign your own parcel’s “Thanks For Sending” section when it arrives. Your regional delivery services usually are required to obviously display this personal confirmation on almost all sent items, including Element Vape items.
As soon as your parcel is here at your entrance, you need to collect it as soon as possible. This is usually normally done by completing a self-addressed, stamped envelope together with your return address and tracking quantity. Upon arrival, keep your unit is completely charged and prepared to begin using that immediately. Tend not to wait for your Component Vape product to warm up; it cannot be stressed enough, especially in the case regarding rechargeable batteries.
As outlined inside the above passage, when shipping in order to UK residents, shipping will be facilitated by among our across the country network of courier companies, such since DPD, FED EX LOVER or UPS : but please permit for additional fees to be used into consideration whenever placing your order. Customers located inside the Republic of eire are not authorized to buy online. Within most cases, clients located within the particular Republic of Ireland in europe will be struggling to purchase the product with the use of credit cards or debit cards. We all are currently encountering some issues together with credit card fraud in Europe and certain instances, payments made making use of these methods might be declined or even reversed. In add-on, all deliveries to EU customers may possibly be susceptible to taxation and import duties.
Any time shipping internationally, please note that customs procedures are extremely time-consuming and usually require Juul Pods the help of a great independent customs agent. In the case of an imported product, delivery occasions will be dependent on your courier’s international delivery service and transit occasions may greatly exceed our internal delivery estimates. Should you be uncertain of expected transit times, please contact us immediately. Worldwide orders will typically arrive within three to five business days following payment has recently been received.
For all questions concerning this matter, you should note that all questions should be focused towards our corporate headquarters. Should an individual need for making modifications or inquire about our services within general, you could do so from anytime during business hours, Monday through Friday, except Saturday, Wednesday, and Thursday. Should you have got any other queries, you can either contact our consumer service team or one of our own sales representatives at the main office. In the event you prefer to place your order on the internet, you are welcome to visit our website and follow typically the simple instructions provided. All billing plus ordering information will be provided in the click of a button.
As always, we strongly advise that all requests be paid regarding entirely before delivery or delivery associated with products. Any adjustments to shipping or even delivery policies will probably be clearly indicated after receipt of repayment. In the occasion of a problem in any item, please contact all of us right away for any return or alternative. As long as your satisfaction will be our most critical, all of us will work together with you to make positive that you have the absolute best electric products available.